The Value of Technical Communication

By Daniel Maddux | Member Close to zero percent of those (technical communicators) I talked to had any hard numbers in terms of the money they had saved or made for their employers or clients. The question of value is omnipresent in the business world today. What is the true value of shale gas? Of our recycling efforts? Of the various social media platforms? The world is trying hard to figure out these questions. We have similar questions in our field. What is the real value of that maintenance manual you just compiled? Of the help system that your software… Read the rest