Ten Tips for Preparing a Business Case to Successfully “Sell” Major Technical...
By Saul Carliner | Fellow Are you trying to receive funding for a new content management system (CMS)? Do you need to convince your organization to invest in presenting content as a mobile application?...
View ArticleBuilding a Great Relationship with Your Client
By Karen Giventer | Senior Member Congratulations! You’ve landed a consulting gig with a major client and you’ve been entrusted with an important documentation project. You know you’ll do your best and...
View ArticleCreating an Effective Statement of Work
By Katherine Brown-Hoekstra | Associate Fellow Once you have an established relationship with a client, they frequently want to use your services for multiple projects. Rather than creating separate...
View ArticleThe Value of Technical Communication
By Daniel Maddux | Member Close to zero percent of those (technical communicators) I talked to had any hard numbers in terms of the money they had saved or made for their employers or clients. The...
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